This site may earn affiliate commissions from the links on this page. Terms of utilize.

Update: Steam has published detect that it has not formally changed its refund policies and will examine requests on a case-by-case footing. Amazon and Sony take non responded to requests for comment.

Fifty-fifty in the run-up to No Man's Sky's debut, it was clear that no unmarried game could possibly fulfill the sky-high expectations of its role player base. Since the game launched, a number of websites have collected numerous examples of behaviors that were originally promised and never implemented. The animals on the diverse planets you explore never demonstrate the interesting behaviors they exhibited in launch trailers, there's no variation between factions, the combat model is painfully simplistic, there'due south no stealth capabilities for your own send, no variations in ship types, no atmospheric modeling, no power to fly your ship beneath a predefined height, no planetary physics, and minimal variation in functional send types. Space stations were supposed to be destroyable, they aren't. The freighters yous engage with were supposed to move, they don't. Planets and moons practice not orbit on their axis or orbit a sun. The trading and resource gathering components of the game were supposed to be robust and offer enough diverseness to allow players to focus on them.

Whatsoever handful of these changes could be fairly explained as the inevitable pruning process that all games follow from formulation to delivery — but taken in aggregate, they've left many players feeling as though they were allurement-and-switched. Nor can all of this be laid at the feet of the Internet hype auto; many of these features were showcased by Hello Games at diverse points, promised, and declared to exist a component of the aircraft game. An archived mail on reddit listing all the features that were promised and cut can exist viewed here.

Amazon, Steam and Sony have both taken observe of the problem and take begun offering refunds for NMS, even in cases where players accept logged far more fourth dimension than normally would qualify them for a refund. The number of people playing the game at any given fourth dimension has fallen sharply since launch, equally shown in the graph below from SteamDB.

Different Steam, which has a well-known refund policy, Sony doesn't normally grant refunds for games purchased over the PlayStation Network, at to the lowest degree not in one case you've started downloading a game. Sony's former Strategic Content Managing director in the United kingdom, Shahid Kamal Ahmad, initially blasted people seeking refunds, claiming "If you're getting a refund afterwards playing a game for l hours you're a thief."

Shahid

While that's a particularly blunt opinion, from the perspective of the developer (which is what Ahmad is), it also makes a certain corporeality of sense. 50 hours is more than enough time to play No Man's Sky and experience the majority of its content, and to determine whether or not you like it. The flip side to that, however, is that players could fairly argue they played the game for more than just a couple hours to meet if the content they were promised was actually cached deeper in the championship. There'south no "right" answer to this kind of question and information technology's hard to avert the fact that the No Man's Sky that was advertised and talked well-nigh in the years earlier information technology launched was a fundamentally dissimilar title. We've seen gamers become vocally unhappy when games like Lookout Dogs or The Witcher 3 didn't measure up to the graphics of their early demos, but this isn't just about eye candy — NMS is a procedurally-generated game that's missing many of the key systems and capabilities that were supposed to brand its universe interesting.

On a personal notation, the issues with NMS neatly capture why I consider procedurally generated games generally inferior to hand-crafted ones. While there'south some minimal replayability benefit to randomized dungeons, no one has mastered the art of creating procedural edifice blocks that don't apace become repetitive to the human center and ear. I think part of the problem here is that humans are naturally extremely good at design matching — and procedural generation relies on using common edifice blocks and patterns, even if those patterns are generated algorithmically rather than past mitt-crafted placement or blueprint. Many of the complaints effectually NMS revolve around its sameness — all of the planets have the same temper, resource allocation doesn't appear to be fine-tuned or subtle, and there'south no sophisticated interaction between different types of species.

No Human'due south Sky isn't a disaster similar Arkham Knight, Quantum Break, or Gears of War were a disaster — merely its failure to live upwardly to its ain promises can't be blamed solely on the media hype cycle, either. The developers of the game oversold their own production, and so failed to communicate how many of the previously promised features wouldn't evidence up on launch twenty-four hour period. That'south a 18-carat problem in and of itself, because it feeds the consumer perception that companies can't be trusted to talk about their own products. Whether you love NMS or dislike information technology, it'due south not the game Hello Games promised — and the studio didn't brand that clear.